Frequently asked questions

  • As the #1 bike tour company in Windsor, we are confident in our ability to provide you with an unforgettable journey as we take you through the wonders of Sonoma County and beyond. Between our excellent tour guides, quality bikes, and excellent customer service, Ace It Bike Tours will make sure you have the best possible experience!

  • While we recommend booking your tour a few weeks to a month in advance for the best experience,you can always give us a call at (707) 394-4114 to find out what we have available.

  • We usually visit two to three establishments on our tours.

  • We usually accommodate up to 20 participants per tour. If you have a larger group for a corporate event or special occasion, please call us at (707) 394-4114.

  • Sonoma county mornings usually start off cool, so we recommend wearing flat shoes and comfortable, layered clothing.

  • While most of our activities start at our tour center, some tours have alternate start points to provide you with a better riding experience. Please make sure to check the start point of the tour you’re booking to avoid confusion.

  • Our tours typically last four to four and a half hours.

  • Our tours range between four to seven miles each way, with the terrain varying between flat and mild hills, depending on the tour. Please make sure to check the details of the tour you’re booking to avoid confusion.

  • Gratuity is always optional, but the average range is 15% to 20%.

  • While lunch is not included in the base price of our tours, we offer an artisanal box lunch add-on for $24 that includes a sandwich, fruit cup, and a cookie.

  • While wine and beer are not included in the price of our tours, many establishments we visit have special offers you can only take advantage of through Ace It Bike Tours. Call us at (707) 394-4114 to find out what deals are available to you!

  • Absolutely!

  • Unfortunately, we do not provide trailer attachments.

  • Absolutely! Any minor under the age of 18 needs to be accompanied by an adult or guardian on our tours, and they must be at least 21 to drink.

  • All cancellations must be made at least 24 hours ahead of the reserved date to be eligible for a refund, at which point you will be charged a processing fee of $20 per person for tours, and $10 per person for a rental. Service fees are non-refundable. Cancellation less than 24 hours before the reserved date or failure to show will not be eligible for a refund, but may transfer the value of their booking to a gift card for future use.

    Our bike tours go out rain or shine, regardless of weather.