Frequently Asked Questions
Please call for any questions at (707) 688-4063. We will be happy to talk with you!
Why choose Ace It Bike Tours?
We have great reasons! First of all, we cycle mainly on easy riding, relatively flat trails and quiet country roads to make for a more relaxing ride. We Use high quality Cannondale hybrid bikes with front shocks and adjustable comfy seats which makes it very pleasant. Also, our knowledgeable and friendly Tour Guides our very supportive to all levels of riders to best fit your comfort zone. Wait there’s more…We have excellent relationships with our participating partners and receive top notch service at the local establishments we visit. Best of all, we are the least expensive bike tour company in Sonoma and Napa Wine Country and we provide the highest quality of services with extra perks!
How far in advance do I need to book a tour?
In order to get your desired date especially for large groups of 8 or more people, it is ideal to book a tour a few weeks to a month in advance. And, If you need to cancel, we require only 24hrs in advance notice. Or if you need to change the date after booking, we try our best to accommodate as we do not want you to miss out on the fun & adventure! For those of you that are spur of the moment planners and decide a day before or even the morning of a desired tour, Just give us a call at 707-688-4063 to see what we have available as we will try our best to accommodate you.
What is the cancellation policy for bike tours/rentals?
All cancellations must be made more then 24 hours of reserved date for a refund and will be charged a processing fee of $15 per person for a tour and $7 per person for a rental. less then 24 hours or no show will not receive a refund.
What is the limit of participants per tour?
We usually like our groups to be at a limit of 15 participants per tour. If you have larger groups for a private, corporate or any other event, please call us at (707) 688-4063 and we can arrange it. Also, we usually have 2 Tour Guides on a bike tour for 6 or more guests.
How many miles do we ride on the bike tours and how is the terrain?
Sonoma Wine Country Bike Tour – Approximately 8 miles each way, 5 of those miles are on trails and 3 miles on quiet country roads. Terrain is relatively flat and the trails are paved and no unauthorized motor vehicles allowed on the trails.
Sonoma Bike ’n Brew Tour – Approximately 7 miles each way, mostly on paved trails with the exception of crossing an intersection at a light where bike lanes are provided and well marked to get from one trail to another. Terrain is relatively flat and no unauthorized motor vehicles allowed on the trails.
Sustainable Cycling Wine Tour – Approximately 4 miles each way on quiet country roads. Terrain has slight gradual incline for about 1/2 mile otherwise flat. Longer routes with some hills available for those who want a challenge. Ask us so that we can accommodate.
What Wineries/Breweries do you visit and how many?
Sonoma Wine Country Bike Tour – We visit 2-3 Wineries. Sometimes we mix it up, but usually we like to visit Pellegrini Wine Company, Hook & Ladder Winery and/or Sunce Winery all located in Santa Rosa. There are other wineries on our route as well, let us know if you have a preference.
Sustainable Cycling Bike Tour – We visit 2-3 Wineries. J Winery, Rodney Strong and/or Limerick Lane Winery all located in Healdsburg.
Sonoma Bike ’n Brew – We visit 2-3 Breweries. Hopmonk Tavern in Sebastopol, Russian River Brewing and/or AleWorks in Santa Rosa.
Where do we start the tours?
For the Sonoma Wine Country and Bike ’n Brew Tour we start from the Hyatt Vineyard Creek Hotel, downtown, Santa Rosa. The Sustainable Cycling Wine Tour starts from the Visitors Center, Downtown, Windsor.
Are wine tasting/Craft Beers included with the tour?
Tasting fees are waived at most wineries we visit on Wine Tours. 4 sampler beers only are included at Hopmonk Tavern on the Bike ’n Brew Tour. You are responsible for any other beers purchased at Hopmonk or any other Brewery.
Are the bikes equipped with bags to hold wine/food?
Absolutely! The bikes are equipped with insulated wine bike carriers on the rear gear rack. they hold three bottles of one in each bag. Can also hold purchased beer. If you bring food we can place it in there as well. Our convenient Handlebar bags are handy for smart phones, cameras, etc…
Is lunch included?
In order to keep our prices low, we do not provide lunch. We suggest you bring snacks or a light lunch which you can purchase at a health/organic food store (Oliver’s Market) conveniently located to the start of our tours. Also, on certain days some wineries provide food vendors. The breweries we visit on the Bike ’n Brew Tour have delicious food for purchase.
How long do the tours last?
Typically 4hrs – 4.5 hrs
Can children of any age join the tours?
Sure! Any minor under the age of 18 needs to be accompanied by an adult or guardian. Must be 21 or older to drink any alcohol.
Do you provide trailer attachments for children for rent/tours?
No, we do not provide trailer attachments for children, but we do provide high quality children’s bikes for rent or for tours.
How much should we tip our Tour Guides?
The typical range is $10-15 per person.
Can I bring my own bike on a tour?
Yes, we offer a $9 discount per bike.
Can You deliver a bike rental to my place of stay?
Yes, we offer free delivery to your place of stay in Santa Rosa for one or more day rentals. 2 days and 2 person minimum for delivery to other surrounding areas. Please call at (707) 688-4063.
What is the weather like?
We have spectacular weather in Sonoma Wine Country! Mostly sunny from late spring to late fall with temperatures usually 70’s-90’s. Our rainy season is typically November thru March with plenty of sun in between with temperatures usually 50’s- 60’s degrees Fahrenheit. We go on the bike tours rain or shine. In the event of inclimate weather, we give the option to drive you to the same wineries/breweries that we bike to or different ones. No refunds for weather related conditions.
What should I wear on the tour?
Preferably flat shoes, comfortable and layered clothing as the mornings can start off cool.